Speakserve Blog

Performance-driven call routing and active network management from Speakserve

12 Mar, 2019

 

Each month, we manage millions of calls on behalf of our customers. When a call goes well for them, there is a lot of pedalling that goes on behind the scenes to guarantee this quality. It’s imperative that all calls are intelligently routed to maximise performance and that we have a dedicated network operations team on hand to actively manage our networks to ensure a crisp audio experience whatever the time, location or scale of the call. Unlike other providers we switch off least cost...

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Why should you be thinking about pre-registration for your event calls?

24 Aug, 2018

Let’s face it, pre-registration hasn't got a great reputation. Despite the insights it can give the PR and corporate prior to the event and the convenience it provides for participants when it comes to joining a call, there is a consensus that pre-registration is a lengthy process, the idea of having to provide your information days or even hours before the call is considered laborious and for this reason it is rarely in the interest of PR agencies to ask their participants to do it. But,...

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Who's on my conference call? - the importance of privacy

20 Jun, 2018

With a recent survey finding that up to 50% of conference call users thought it was quite normal not to know who was on their calls, it is important to ensure the security level you need. At Speakserve, we understand that with all the day to day of running a business, you have enough on your plate. We want to take care of as much of that as we can, so that you don’t have to.

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Speakserve Transforms the Traditional Event Call

18 Oct, 2017

High-profile conference calls require greater control and visibility. Advanced security features limit who is attending the meeting, managing participants in-call and better post call management ensures your professional reputation is upheld and your event is seamless. When a PR firm is making a critical announcement on behalf of a client or a large corporate is making a financial statement or issuing important company news, nothing should be left to chance. The smooth running of the event...

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