Speakserve Blog

Performance-driven call routing and active network management from Speakserve

12 Mar, 2019

 

Each month, we manage millions of calls on behalf of our customers. When a call goes well for them, there is a lot of pedalling that goes on behind the scenes to guarantee this quality. It’s imperative that all calls are intelligently routed to maximise performance and that we have a dedicated network operations team on hand to actively manage our networks to ensure a crisp audio experience whatever the time, location or scale of the call. Unlike other providers we switch off least cost...

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Speakserve are proud to be exhibiting at the British Legal Technology Forum

26 Oct, 2018

Speakserve are proud to be exhibiting at the British Legal Technology Forum on Tuesday, 12th March. Returning to London in 2019 - the annual British Legal Technology Forum will welcome an estimated 1200 visitors from the world of law, legal technology and IT security. It is the perfect platform for Speakserve to launch some of our most innovative and forward thinking updates, products integrations and services to the Law and Legal Services sector.

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Meet the Team: Christine On What She Has Found When Speaking to New Customers This January

02 Feb, 2018

My name is Christine and I am part of the sales team at Speakserve. A big part of my job is understanding why a potential customer needs a conference call service and advising on the most approriate solution for their business.You can imagine that conference calls are a straight forward-service that is easy to understand but I find the biggest complication for many businesses is knowing how they are being charged and how they can easily compare conference call providers.

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When Choosing Your Collaboration Toolset, Why is Audio Conferencing Still Dominating the Marketplace?

19 Jul, 2017

The emergence of many new collaborative technologies within both our personal and professional lives means that most businesses will have a disparate tool set available to communicate with. Bring-Your-Own-Device policies and personal preferences play havoc with IT departments who are trying to bring about a commonality to the way in which employees communicate. Unless there is a rip and replace of technology combined with a knowledge that their clients and partners can use it, the use of...

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Can You Hear Me?

03 Jul, 2017

How we at Speakserve ensure a high quality audio experience for our clients.

In any conversation or call, it is imperative that you can hear the other party. Audio quality lies at the heart of everything we do at Speakserve.

We do not just pay lip service to this – we cannot afford to. Although it seems easy to the user (it should just work!) there is a lot of pedalling that goes on behind the scenes to guarantee this quality. Our support team dedicates a huge amount of time ensuring every...

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