For PR companies with expertise in financial communications and investor relations, the event conference call is a well-used form of communication. Bringing together investors, analysts, financial advisors and media personnel in one seamlessly executed meeting, these important calls should offer a secure and reliable way to communicate important information and develop investor engagement. However, spiralling costs and reliability issues are impacting the effectiveness of these calls.
Whether you’re a partner, director or an executive assistant, it is likely you have experienced issues as the host or organiser of such important conference calls. The dropping of phone lines, poor quality audio and international dial-in numbers not working for participants are just a few things disrupting the smooth running of your client’s high value meetings. The Speakserve Event Call is built for reliability offering an improved service to the financial PR sector so you can focus on delivering those key quarterly results or ensuring an investment case reaches its target audience, while protecting your client’s professional reputation.
If you are currently using Arkadin, PGI or BT, you’re probably locked into a 12-month fixed contract with a compulsory minimum spend for calls. You are also being hit with highly inflated charges for making a reservation, cancellation or last-minute change to your meeting. With the nature of the financial industry, unforeseen circumstances can arise and financial PR firms require the flexibility to set up a call without the needless costs, and that’s why Speakserve are a game-changing alternative to your current event calls provider.
Our LiveCall Manager tool was specifically designed for those who undertake these important calls, to provide maximum control and visibility of their important participants. From inviting and registering guests for specific calls, managing participants when in the call with an easy to use set of features, to post call administration of call summaries, call recordings and analytics tools, our new event call system revolutionises all aspects of the traditional ‘operator-assisted’ call.
All aspects of your call are controlled via LiveCallManager®, an easy to use web-based app that is browser-based and available on any device wherever you are in the world. You can now organise an urgent investor relations meeting within minutes. You will have total visibility of who has registered, who is on the call, who hasn’t called in to the meeting or who hung up.Tulchan Group, a leading financial and strategic communications consultancy, have recently transformed their conference call meeting experience with Speakserve’s LiveCall Manager. Basil Nicolau, CFO at Tulchan explains “We can now book our own event conference calls, not only saving time and money but providing us with a greater layer of security around who is invited and who is on the call. We have instant access to call recordings and call summaries so we can audit and report back to clients incredibly quickly. This same level of access is also available for meeting charges so we can immediately see how much a conference has cost. Most importantly, we have dramatically reduced costs, probably by 70%, which is important for our clients as well. “