Speakserve Blog

Why every call matters to Speakserve

22 Nov, 2018

Customer Service, it’s in our name (the serve part). You’re not going to hit a long phone menu when you call us. Your email isn’t going into the inbox abyss, never to be seen or heard from again. At Speakserve, we strive to provide you with the exceptional service we’d want to experience ourselves and that starts with building a relationship with our customers. We care about your business and understand that people rely on our services to get their business done, that’s why our entire team...

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Speakserve are excited to be attending Legal Futures' annual innovation conference

09 Nov, 2018

Speakserve are excited to be attending Legal Futures' Annual Innovation Conference in London on Thursday, 29th November. Now in its eight year, the Legal Futures' Annual Innovation Conference explores the best and most interesting developments in the legal market from new business models and strategic partnerships to the latest technology. Our team of specialists are looking forward to collecting useful insights and ideas from some of the key speakers on the day which will help us to develop...

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Speakserve are proud to be exhibiting at the British Legal Technology Forum

26 Oct, 2018

Speakserve are proud to be exhibiting at the British Legal Technology Forum on Tuesday, 12th March. Returning to London in 2019 - the annual British Legal Technology Forum will welcome an estimated 1200 visitors from the world of law, legal technology and IT security. It is the perfect platform for Speakserve to launch some of our most innovative and forward thinking updates, products integrations and services to the Law and Legal Services sector.

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Speakserve expands coverage in asia, enabling conference calls with Macau

27 Sep, 2018

Like Hong Kong, Macau is a special administrative region of China which means it falls within China’s sovereignty but isn’t actually a part of the Chinese mainland. This made it particularly difficult for some of our clients who wanted to host conference calls from Macau or needed to invite participants based there but couldn’t make use of our Chinese freephone number (as they’d be charged for an international call). To resolve this issue and continue to give our clients the access they...

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Speakserve makes conferencing with Uzbekistan a possibility

27 Sep, 2018

Whatever the distance between the UK and Uzbekistan (3,129 miles to be precise), the countries remain extremely close by phone. Uzbekistan’s telecommunications network has recently undergone extensive reconstruction and is now much more robust, meaning connecting with your colleagues and clients securely is possible. So, if you need to host a conference call from Uzbekistan – or include participants that are based in the business capital of Tashkent for example, with Speakserve it’s easy. We...

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7 ways to tell if it's time to switch your conference call provider

07 Sep, 2018

So you’ve been using the same Conference Call Provider for years now and after reviewing your annual spend, you find yourself wondering if you are really are paying far too much for the service you are getting. Is it time to look for a new provider? Is the administrative effort and time it takes to move to a new provider, really worth it? Here are 7 ways to tell. 

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Why should you be thinking about pre-registration for your event calls?

24 Aug, 2018

Let’s face it, pre-registration hasn't got a great reputation. Despite the insights it can give the PR and corporate prior to the event and the convenience it provides for participants when it comes to joining a call, there is a consensus that pre-registration is a lengthy process, the idea of having to provide your information days or even hours before the call is considered laborious and for this reason it is rarely in the interest of PR agencies to ask their participants to do it. But,...

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We've recently moved offices

16 Aug, 2018

We are excited to announce that Speakserve has recently moved it's Operations Centre into a new office in the heart of Basingstoke’s business district, Basing View. Having spent the last few years just a stone-throw away from our new location, we felt it was the right time to move to a bigger office given our rapid expansion.

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How to minimise the impact of negative events on your investors

13 Aug, 2018

Good investor relations and communications professionals know that any business can be disrupted by a number of economic and environmental factors including new market entrants, and despite a reasonable value proposition these disruptions can see stock prices languishing at low level. So how do you combat this?

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6 smart ways to improve your next earnings call

31 Jul, 2018

Many of our customers schedule periodic conference calls with the investment community where a carefully selected panel or presentation team delivers the current performance of a business. Unfortunately, we know that things don't always work out as planned. That's why we've put together some helpful tips  and tricks that will help you to get the most out of your next earnings call.

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